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Tuesday, September 20, 2016

AIR - From West to East - NES records Mumbai Dabbawalla at Shillong



आ गया, आ गया. डब्बा वाला आ गया

Yesterday i.e. on 18 th Sep, I met the spokesperson of Mumbai Dibbawala Association Sri Subhash G Talekar.He was in Shillong to attend a programme (IIM Shillong students Conclave).What Talekar told me was interesting.He informed that this Dibbawala association started working since 1890.His great grandfather started it with only 2 persons.Today they have workforce of 5000 persons serving around 2 lakh customers in Mumbai.Their employees pick the tiffin box from their customer's house and drop at customer's workplace.And after the lunch is over, they collect the Tiffin box and then drop it to customer house.They dont prepare tiffin box rather work as courier service in collecting home made tiffin boxes of their customers and enabling it to customer workplace.When I asked why customers dont carry their tifin boxes with them, Talekar answered that it has become a status symbol in Mumbai to get tiffin boxes thru Dabbawalas only at the workplace.Earlier I thought that Dabbawala is a tiffin service in Mumbai but after meeting Talekar, this confusion was cleared.The MDA is in Guinnies book also.

Source Pratul Joshi 

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